Whole Foods overcharges: How to get a fair deal at supermarket
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Executives at Whole Foods apologized for mislabeling the weights on certain foods that their stores package themselves.
The New York City Department of Consumer Affairs said it found stores in the city consistently listed incorrect weights, costing consumers from 80 cents to nearly $15 per item.
"In retailing in particular, trust among your shopper base is critically important to long-term success and so to have something like this come out that makes many shoppers feel like they've been betrayed can't be good for business at Whole Foods," said Jeffrey Inman, professor of marketing and business administration at University of Pittsburgh, on MPR News with Kerri Miller.
But there are plenty of perfectly legal ways food companies and grocery stores get people to spend more money on food. Inman explained some ways to avoid spending more too much at the grocery store.
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